01 / COLLECT
Keep the service issue visible
The concept would turn a pasted review into a follow-up record with an owner, a due date, and a clear next action.
For small local service teams
Give every service complaint a next step.
A planned follow-up queue for local service teams: pair a reviewed response draft with an owner, a due date, and the action needed behind the scenes. Join the research waitlist.
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Built around For repair, cleaning, and auto-service owners managing a handful of locations..
Illustrative service follow-up
The reply is only one task.
Fictional review: late arrivalResponse awaiting review
Operational next stepCheck scheduling notes
Responsible personService manager
Illustrative data · A concept preview, not a working app
LESS CHASING. MORE CLARITY.
01A public reply goes out, but the service issue stays open.
02The owner and front desk each think the other followed up.
03Repeated complaints never reach the weekly team review.
THE PRODUCT WE’RE EXPLORING
A clearer next step.
Less work around the work.
A focused tool for one recurring workflow. These are the capabilities we want to validate with early users.
02 / CLARIFY
Review before replying
Prepare a response for a person to check against the facts and privacy needs. Nothing would publish without their approval.
03 / FOLLOW THROUGH
Close the operational loop
Record the team's action and whether contact was attempted. A closed task would not mean a review changed or disappeared.
A SMALLER, CALMER WORKFLOW
From loose ends
to a clear plan.
The intended workflow, shaped with the people who would use it.
- 1
Bring one complaint
A proposed pilot would use an anonymized review and the service context your team can verify.
- 2
Choose an owner
Decide who will check the job, contact the customer where appropriate, and review the public response.
- 3
Review the follow-up
Check overdue actions and recurring service issues in a short weekly team review.
HELP SHAPE THE FIRST VERSION
Is this a problem
worth solving?
Join the ReviewRelay waitlist. We may invite you to a short research conversation and let you know when early access is available.
This product is in research. The preview uses sample data; the planned features and integrations are not available yet.
NO CARD · NO CHARGE · NO LAUNCH DATE YETYOU’RE ON THE LIST
Thanks for raising your hand.
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Manage your data ↗BEFORE YOU SIGN UP
A few useful answers.
Can I use ReviewRelay today?
Not yet. This is a waitlist and product-research experiment. The interface above is illustrative. There is no paid plan, live integration or committed release date.
Will this remove negative reviews or improve my rating?
No. We are researching responsible service follow-up. We do not offer review removal, fake reviews, incentives for changing reviews, or promises about ratings.
Does it connect to Google or post replies today?
No integrations or publishing tools are available today. The initial research would test a manual workflow with owners before considering an authorized connection.
What happens after I join?
Your email and optional answers are saved for this product. Syrlabs may contact you about early access or an optional research conversation. Joining does not sign you up for our other product experiments. You can withdraw by emailing wsjzs@hotmail.com.